Johannesburg, 11 September 2018 – Ensuring safe working conditions for the mining sector is a challenge, particularly when it comes to complying with regulat
What if you knew that all cross and upsell opportunities with a new customer, would be decided in the first 90 days of interacting with your business.
How successful would your on-boarding process be?
With a seamless on-boarding and Omni-channel customer experience, your business can ensure you have the required tools in order to capitalise on this revenue growth opportunity. Thereby insuring that all within your business have accurate and detailed customer information to improve customer experience, whilst providing a platform for engagement with each customer in a personal and focused manner.
Gartner estimates that 77% of CEO’s has indicated the need for productivity increases over the next two years are critical. Thus by removing unnecessary communications and lengthy internal information gathering, it allows more time to improve service as less time is spent on problem resolution.
The combination of an on-boarding platform along with seamless identity validation, enables a frictionless experience for your customer. Customers can validate and authenticate through a variety of secure channels with a common user experience, whilst ensuring regulatory compliance.
With 86% of buyers willing to pay more for better service, can you really afford not to on-board as seamlessly as possible.
Contact us today for an organisational blueprint to see how we can help you transform your current customer lifecycle experiences.
Click here to view our infographic
Bytes Universal Systems
011 205 7726