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Service Delivery


Benefits of our Xerox service delivery include the following:

  • Customised Services: Our Service Level Agreements can be tailored to individual customer requirements.
  • Anytime Support: Our fully computerised Call Centres operate in line with stringent international benchmark standards
  • Customer Satisfaction: Customer satisfaction is one of our priorities and independently run surveys show that 93-95% of customers would not only recommend the company to other potential customers, but also buy Xerox products again
  • Guaranteed quality: Bytes Document Solutions Technical Services has been awarded ISO 9001:2008 certification for its high quality processes and safety compliance

Contact us to find out more about our Xerox Service Delivery solutions.

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